I called several companies to give me quotes on replacing the hot water heater. This company was responsive, gave me a great quote. And was in and out in less than a few hours. Definitely highly recommend them. They are very responsive to any of the phone calls that I made.
We had an issue on the Labor Day holiday weekend. We had a clog in the pipes in the wall from the bathroom sink drain. Since this is where the AC drained it was causing our AC to power off. We went to the Good Contractor’s list to find a plumber. Jubal, from Total Plumbing, was able to come out immediately. The clog seemed like a difficult one to clear, but he took care of it. He was polite and professional. After he fixed the clog, he was also really good about cleaning up afterwards (without being asked). Based on this first impression, we would use Total Plumbing again and would recommend them.
We have used Total Plumbing for several years. They were highly recommended by a plumber friend who doesn’t service our area. We’ve been totally satisfied with every job they’ve ever done and with their reasonable prices. Evan is the bomb in exuding Total’s customer care policy, honesty and pride in doing a well done professional job.
Adam was the best plumber that's serviced our home in 36 years! Prompt, Quick, Knowledgeable, Good Communication, Thorough, Personable. I can't say enough good things! Thanks to Total Plumbing!
It sucks my hot my hot water heater crapped out but Evan was awesome and got it replaced in less than two hours. Some of the best customer service I have ever had. Keep up the good work team!
Michael done a great job. He was very responsive to the problem..The job was done and checked ✔️ carefully. I am very satisfied with the work that he provided....thank you.
Evan did a great job. He notified me in advance confirming the appointment time. Walter was a partner in training that accompanied him. Both were very considerate and made efforts not to soil the carpet. Very professional, knowledgeable and considerate. Thank you guys for a job well done.
I bought an older home. Total Plumbing has been out several times in the past 4 months. They always get someone scheduled super quickly. All of the people I have worked with have been great. They did some pretty serious work on my sewer line and they made it as painless as possible. I'll only use Total Plumbing moving forward.
I had a gas leak under my house that took them just about two days to find and they weren’t giving up until they did!!! Klint was very good at seeking out the issue. James was above and beyond amazing! One of the best! Great and professional company!
I had a gas leak under my house that took them just about two days to find and they weren’t giving up until they did!!! Klint is really great and extremely knowledgeable and very determined at solving a problem no matter what plumbing issue you may have! He’s a very smart and educated plumber as well ad very direct, does not sugarcoat and he is someone that you feel you can trust when it comes to pricing!!! He’s great with Customer Service the company is great
The team at Total Plumbing Service are great - they were communicative, helpful and very professional. They are priced fairly well for the excellent quality of work they perform. I highly recommend them for any of your plumbing needs.
This was my first time using Total. My normal plumber recommended them because he couldn't do the job for several days. I was shocked from the very minute they arrived because they were ON TIME. Very professional and answered all my questions. The price was in range where my normal plumber said it should be for a under the slab leak. Leak was found on first day using some cool equipment and next day they were at my door at 9am , on time, to do the repair. I will recommend total to anyone I know because they made a somewhat feared problem not so bad.
I had an excellent experience with Total Plumbing. All of their technicians were extremely professional and made sure to offer me options throughout the process. There were several opportunities where other companies would have taken advantage of our situation to charge a lot extra, but these guys were very helpful and helped me make decisions that saved us a couple hundred dollars throughout the process. The guys were very nice and had great things to say about the company that they work for. When I have plumbing needs in the future I will definitely be reaching out to Total Plumbing!
The service man that came to our house was very good. He worked efficiently and seemed to know what he was doing. He was very helpful in giving me the information I needed to make decisions. I would recommend their service to anyone. Don Reece
I highly recommend Total Plumbing for anyone’s plumbing needs. Professional, dependable and reliable, the service techs are very skilled in their profession. I will never consider using any other plumbing company than Total Plumbing. “Thank you,” for doing such a great job!
(Everyone there deserves a big raise 👏🏽👏🏽)!
I had to get a major repair completed (cast iron sewer line replacement under a cement slab), and this company did an outstanding job. The service technicians were professional and friendly. They kept me informed throughout the entire process. They did more work for a lot less than the other quotes I received. I would recommend this company.
Marco and his assistant were very professional, on time and did a great job replacing my stop valve for my refrigerator. I asked them is they could clear out my drains around my pool. They said they never did it before but would call the office for suggestions. They cleaned out the drains to prevent flooding on the pool patio. They had success! I am thrilled. They are my new plumbers! Thanks again guys!
My water heater sprung a leak Friday morning. I called Total Plumbing as they did an excellent job replacing the main line from the street to the house. Call was answered quickly. Technician was available between 3-5pm same day. Craig called before he arrived as promised. Craig and Cooper showed up early even. Craig walked me through all the possible options for both tank and tankless. He was very honest and up front. Based on the information he provided, I decided to go with a 50 gallon tank. They got to work immediately and within a few hours they were done and hot water was restored. I'd highly recommend Total Plumbing.
Absolutely excellent service! Thanks so much for taking care of our plumbing needs! Above and beyond efforts. Courteous, professional and polite service. Couldn’t ask for better! Thanks Evan and Total team!
very helpful and knowledgeable.
Just one thing maybe they should reconsider when recommending other providers for other services. Rescue Restoration was not a good experience. The work was fine like any other, but there were other things that they were not being honest about.
Trevor called 30 minutes in advance of arrival, arrived on time, and donned shoe booties before entering my home. After I explained the problem, he explained what he planned to do, then politely asked to be directed to bathrooms, kitchen, water heater, and utility room. He thoroughly inspected water fixtures in those areas, checked out the water meter outside, and did a system pressure test. He concluded "No leaks," except that a dye test he did on the toilets indicated one flush valve needed an adjustment to prevent water loss; he made that adjustment. Since there were no leaks, he explained (with confidence, but no pressure) some of the preventative service options available from Total, and explained the benefits of each. He was knowledgeable, courteous, and professional, and the cost for the service was quite reasonable, especially since it gave me the huge relief of "no leaks!"
I have used Total Plumbing Service for the past few years, and especially after my most recent experience w/them, I will ALWAYS use them for ALL my future plumbing needs. The team of Evan & Colton came today to do a really big job. They arrived on time, and the minute they got out of the van, they began working. They were here from 9am to around 2pm and worked until they were finished, not even taking a lunch break.
They were were so professional, courteous, friendly, and knowledgeable, I just can't say enough good things about these young men. Evan spent time explaining what work was being done and then after finishing, showed us how to use the new shutoff valve that he installed. He explained each area where signatures were needed to make sure that I knew what I was signing. He is enthusiastic about his work and it is apparent that he loves his chosen profession. He takes pride in his work and he is absolutely a GREAT asset to Total Plumbing Service.
I give this company 5 Stars and would give 6 if I could. I highly recommend Total Plumbing Service, Inc.
Jubal and Clint could not have been friendlier or more professional. They explained their every move in locating the gas leak at my fireplace and made certain all areas were safe. They even gave me some expert instructions in relighting my water heater. This is the second time Total Plumbing has come through for me. I recommend them highly
Adam was cordial and very knowledgeable about the repairs needed at my house. He clearly explained what needed to be done and in what ways the repair parameters could change according to house age, area of DFW, and construction of house. He also educated me in the repair process so I could understand what was fixed and how it affects my home. Great work!
Craig from Total Plumbing did a GREAT job today. He treated my elderly parents with dignity and professionalism. He was actually early for our appt...which has never happened to us before. Craig took the time to show 3 different choices for my parents to choose from and never pressured them to pick the most expensive choice. He was great and we will use Total Plumbing again!!
I recently had to have both of the shut off valves for my washing machine replaced as well as the box. Evan, the gentleman who was sent out to do the work, exceeded my expectations. He was extremely polite, honest, tidy, and efficient. He was also more than willing to answer all of my questions and explain everything to me so that I could better understand the process. And most importantly, he is extremely knowledgeable about his job. Another gentleman named Cooper was there and he is also very friendly and knowledgeable. Anything plumbing related is very stressful for me and I felt more than comfortable with Total Plumbing doing the necessary repairs. I would recommend this company to anyone who is need of plumbing work. Another thing to mention is that they both wore masks the entire time which I very much appreciate during these times. Thank you again Evan and Cooper for doing such a great job!
As always, use the Good Contractors List because you can trust the companies who are part of that list. Total Plumbing did a great job. Work is neat and professional plus they clean up well after the job. Am please with their work and future commitment to standing behind their work.